What to expect from your car movers

What to Expect From Your Car Movers

Auto transport and car shipping companies are rarely able to provide specific pick-up and delivery times. Unforeseen problems like traffic or breakdowns can cause potential delays. Patience and preparation are essential and will make sure both you and your car movers have a positive experience.

Clarify all payment terms before signing anything. Most auto transport companies will require you to place a deposit, around $150 to $250, before shipping. King of the Road does not charge anything until you vehicle is actually picked up and on its way.

Confirm the terms of your contract and make sure your driver has your correct contact information.

The Delivery

At the delivery point, the driver should inspect the vehicle and note any damage on a form called Bill of Lading (BOL). Make sure you review this with the driver and you agree with what's written.

Any remaining balance will be due upon delivery, usually payable in cash or cashier’s check only. It is highly unlikely that an auto transport company will accept a personal check or credit card at the delivery point.

After the Vehicle Shipping Service

In the unlikely event that your car has arrived with new damages, you must follow the following steps:

Make sure the damages are noted on the BOL, demand a copy and notify you broker immediately. Then your broker should give advise and guide you throught the insurance claim (although, in most cases, damages are covered by the auto transport carrier "out-of-pocket", as it prevents the isurance premiums to go up). King of the Road offers extended gap protection (Afta Plan). Click here to learn more.

For most car shippers, once the car is delivered the vehicle shipping process is completed. Many times you car shipping broker will ask you to write a review on some review site dedicated to the auto transport industry. Please take the time to share your positive feedback as it helps the companies identify the areas they need work at and lets other potential clients how well (or bad) the broker and carrier did. Check out our reviews here.

www.kingoftheroadtransport.com